Case study: Process re-design

Company overview:

  • 750+ stores
  • €1.8bn sales
  • 9 operating countries

Business challenge:

Sustained business growth and international expansion meant that the legacy buying process and ways of working were no longer fit for purpose. The time to market from idea to shelf had increased while international offices had unclear roles and responsibilities.

Our approach:

  • Designed a cross-functional product and supply chain process & RACI
  • Removed process inefficiencies to drive faster time to market
  • Developed and delivered a global process training programme

Value delivered:

  • 1 integrated buying process for all functions
  • 95% of all employees trained
  • 10 weeks reduction of average time to market