AI or BI in the era of digital transformation?

AI or BI in the era of digital transformation?

William Tickel Artificial Intelligence, Blog, Technology

Worldwide, 2.5 quintillion bytes of data are being produced every day. This endless flow of information is a cornucopia for the companies who have developed the capability to analyse and leverage this data into actionable insights. Whether it’s to drive revenue, control costs or optimise operations, it is now an imperative that no industry is immune to. The big data …

We built this city, on a sausage roll

Pro Ganguly Blog, Retail

The coveted No. 1 spot on the 2018 Christmas music charts was taken by YouTube sensation ‘LadBaby’ with his rendition of Starship’s 1985 chart topping hit “We built this city” titled “We built this city, on sausage rolls”. The song reached No 1 by beating chart toppers like Ariana Grande and Miley Cyrus. Exactly a week after the Christmas No. …

Every day is Black Friday in British Retail

Every day is Black Friday in British Retail

Pro Ganguly Blog, Retail

Black Friday. The American retail phenomenon. Usually the day after Thanksgiving Day and billed as the start of the Christmas shopping season. Billions of dollars being spent by consumers, enticed by heavily discounted items from all retailers, for one day only. A phenomenon that was imported to the UK a few years ago by American owned retailers such as Asda …

Iceland shakes up the Christmas competition

Iceland shakes up the Christmas competition

Eszter Farkas Blog, Retail

It’s that time of the year when the people of UK are waiting for the big reveal of retailers’ Christmas ads. But this year is different. So far, most of the publicity surrounded Iceland’s advert, a supermarket that is the UK’s smallest when it comes to large supermarket chains. Whether it was intentional and orchestrated by Iceland’s strategists we don’t …

Game Theory and how to improve e-Auction value delivery

Sunny Agnihotri Blog, Procurement

Much has been written about the decline in savings from the long-term use of e-auctions. The law of diminishing returns is often quoted as applying to e-auctions in just the same way as any other sourcing strategy. So what can you do about it? After all e-auctions are a very efficient way of sourcing low-to-medium value/risk products, which could otherwise …

Improving cost efficiency through spend analytics

Improving cost efficiency through spend analytics

Yorick Plouvier Blog, Technology

Spend analytics is the process of collecting, cleansing, classifying and analyzing data, helping to gain visibility and transparency into spend data, tracking procurement and financial performance metrics, and to providing actionable insights.  Companies perform spend analysis for several reasons, the core business driver for most organizations being profitability. In addition to improving compliance and reducing cycle times, performing detailed spend …

The lasting appeal of bricks and mortar shops

The lasting appeal of bricks and mortar shops

Milan Panchmatia Blog, Retail

With many predicting a dire future for physical shopping outlets, 4C Associates’ Milan Panchmatia explains why shops will continue to play a key role in retail strategy. There is no denying the huge impact online retail has had on bricks and mortar shops, however, that does not mean there is no place for physical store fronts in today’s world. Nowadays …

Getting personal – using data to tailor retail services

Getting personal – using data to tailor retail services

Andrew Davidson Blog, Retail

4C Associates’ Andrew Davidson considers how added personalisation benefits both retailers and their customers. Before I explore the vast array of advantages offered by personalised retail services, I would like to clarify two common misconceptions. The first is that gathering, analysing and actioning data is expensive. I remain astounded by the amount of retailers not gathering insight through simple loyalty …