The lasting appeal of bricks and mortar shops

The lasting appeal of bricks and mortar shops

Milan Panchmatia Blog, Retail

With many predicting a dire future for physical shopping outlets, 4C Associates’ Milan Panchmatia explains why shops will continue to play a key role in retail strategy. There is no denying the huge impact online retail has had on bricks and mortar shops, however, that does not mean there is no place for physical store fronts in today’s world. Nowadays …

Getting personal – using data to tailor retail services

Getting personal – using data to tailor retail services

Andrew Davidson Blog, Retail

4C Associates’ Andrew Davidson considers how added personalisation benefits both retailers and their customers. Before I explore the vast array of advantages offered by personalised retail services, I would like to clarify two common misconceptions. The first is that gathering, analysing and actioning data is expensive. I remain astounded by the amount of retailers not gathering insight through simple loyalty …

2018 – The End of Retail?

2018 – The End of Retail?

Pro Ganguly Blog, Retail

2018. A year like no other for the retail industry and for those who work in the industry. So far, this year: • Maplin and Toys R Us have disappeared from our high streets • Poundworld is in administration with the search for a buyer not looking promising and 5,100 jobs at risk • M&S, Mothercare, House of Fraser, Carphone …

Why Company Voluntary Arrangements need to be reviewed

Why Company Voluntary Arrangements need to be reviewed

Jeremy Smith Blog, Private Equity, Retail

In this discussion piece 4C Associates’ Jeremy Smith shares his views about how Company Voluntary Arrangements have become the go to solution for a number of PE firms and how this can unfairly affect suppliers. Many retailers are caught up in a perfect storm characterised by weak consumer spending, increased competition and the shift to online shopping. The latest figures …

Buying fast and slow

Buying fast and slow

William Tickel Blog, Procurement, Retail

Businesses who aren’t paying attention to how they can learn and exploit the insights generated by behavioural economists, should expect to fall behind to those that do. BE insights focus on decisions we make under uncertainty i.e., most of the time. When we shop for example, there are so many different products available, that it’s impossible to objectively know the …

Is Amazon Go the future of retailing?

Milan Panchmatia Blog, Retail

The launch of the Amazon Go convenience store is a much anticipated event and for many, they see this as the future of retailing. The ability to have frictionless shopping experience where AI, cameras and sensors monitor your every move and allow you to shop without interacting with a cash register or sales assistant. Whilst Amazon is pioneering this technology, …

Do we need an Amazon bank?

Do we need an Amazon bank?

Milan Panchmatia Blog, Retail

My personal and family shopping habits have changed over recent years, and like many we spend an unreasonably large proportion of our money shopping with Amazon. At Christmas time the procession of delivery vans clog up our street and whilst we don’t ‘tip’ the milkman anymore at Christmas I can see a time when we will do so with the …

How did we run out of fried chicken? 5 lessons on switching suppliers, freshly served by KFC

How did we run out of fried chicken? 5 lessons on switching suppliers, freshly served by KFC

Adam Strauchold Blog, Retail, Supply Chain

Over the last week we have been witnessing a crisis at KFC in the UK. In case you have not heard, KFC is suffering a failure of delivery of chicken to their 900 restaurants, as a result of a new logistics supplier failure (DHL and QSL). Images of empty chicken shops and lorries queueing outside a depot, where crates of …