procurement transformation for a global medical devices manufacturer

  • business challenge

    Following a recent acquisition, the client was experiencing challenges managing their Accounts Payable function, with a backlog of unpaid invoices and difficulty meeting payment on time KPIs. 4C were engaged to deliver a continuous improvement project, identifying and driving Purchase-to-Pay process efficiencies.

  • our approach
    • We worked with the Procurement and Finance teams to document the current Purchase-to-Pay process and establish opportunities for improvement.  
    • By transforming the client’s Accounts Payable metrics and data management, we were able to identify previously unaddressed bottlenecks.
    • After aligning our proposals with the steering committee, we rolled them out globally.
    • We developed a future P2P roadmap for the client, making a business case for how they could transform their buying channels, implement eInvoicing and improve their cash management.

value delivered

  • +20% improvement in payment on time
  • -11% reduction in invoice backlog
  • Global adoption of:
    • Enhanced P2P dashboard & reporting structure
    • Process and policy improvements
please contact healthcare and pharmaceuticals team

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