Procurement in the omnichannel era

Procurement in the omnichannel era

Gopal Iyer Blog, Retail

Businesses today are undergoing massive changes as a result of three enablers: Globalisation, Technology and Supply Chain. This trend is most evident in the retail industry where globalisation has allowed products to be designed for global taste and be produced at the lowest cost; and supply chain fundamentals have supported businesses with flow of goods, information and money. Technology, on …

The omniscient retailer – channels and data

The omniscient retailer – channels and data

Carissa Dzwonek Blog, Retail, Supply Chain

4C Associates’ Carissa Dzwonek explores how omnichannel retailers can leverage the latest solutions to become all-knowing. Omni-channel retail is nothing new. Any business with a bricks and mortar presence, coupled with an online offer can claim to operate across multiple channels. More advanced organisations develop frictionless offers across channels, enabling them to convert customers effectively, regardless of the device or …