Procurement Function Establishment

Procurement Function Establishment

Working with a Public Sector Regulator to establish a strategic in-house Procurement function.

To discuss how we can help you with similar challenges please contact Mark Ellis.

The Problem

  • A newly formed Regulator required support in creating a strategic, customer-focused and responsive procurement function in-house.
  • With no-fit-for-purpose policies or procedures in place and no record of the commercial agreements in place across the legacy organisation, the new function had to start from scratch.

The Solution

  • 4C supported the Regulator to bring their procurement service in-house and to establish a team, as well as a suite of systems and processes to build relationships with key stakeholders.
  • We provided recommendations for future organisational models and supported both, the recruitment and onboarding process.
  • Our team established internal procurement regulations and processes, alongside completing a procurement audit to identify all supplier contracts and to create a contract register.
  • We led the internal communications, created training materials and developed intranet content.
  • In addition, we established risk and savings registers and created a Contract Manual for the Procurement team.

The Impact

  • Our partnership led to increased compliance, reduced risk and building an established team that delivered £2.3m of savings in its first year.
  • As a result, 92% of internal customers rated the Procurement service as good or excellent and customer engagement and feedback received were overwhelmingly positive.
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