Looking backwards is generally a great way to identify what has worked well and what – with the benefit of hindsight – could have been done better! It’s usually a good thing to do in a fast–moving retail environment and helps to predict the outcome of future events and activities. However, looking backwards to retrospectively apply extra fees […]
Digital transformation and becoming an AI driven organisation have become an objective for many businesses over the recent years. Embracing and effectively managing data in all its forms is a critical part of success for these organisations. Becoming data driven means that companies need to treat data as an important asset, evolve their organisational culture with […]
Goods and services not for resale (GNFR) represent a largely untapped opportunity for retailers to drive revenue and savings, however compared to other sectors where indirect spend is successfully optimised, only a small number of retailers have a holistic GNFR operating system generating substantial and sustainable savings. According to the McKinsey Global Procurement Excellence survey […]
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