Sally Riley

Having worked in a variety of sectors and organisations as well as having delivered HR services as an independent consultant, Sally brings a breadth of knowledge and outside experience to 4C. A pragmatic problem solver, Sally’s aim is to make people processes efficient and simple while adding strategic value to the business and focusing on what matters to employees.  

Joining one of the UK’s largest water companies as a graduate, Sally gained a wide range of exposure to all elements of HR service delivery and quickly found a passion for process improvement and the value that well implemented systems can add to the employee experience. At the end of her time in the water industry, she built, ran and subsequently outsourced the shared service HR function, having managed the HR elements of the disposal of a regulated water business.

She then began an extended period of independent contracting, working initially with a number of organisations to build a new operating model for delivery of services in the water industry, supporting the key HR processes to deliver success through people. Sally moved on to work for a managed mental healthcare provider, helping to grow and develop their UK business as a consultant, before being asked to join them as their HRD, developing their UK employment offer and helping them through the sale process to a new US owner. After a period of process improvement and operational HR service delivery at a leading healthcare diagnostics company, Sally moved back into employment to work for a large housing association, driving service excellence in HR operations, systems and data as well as managing reward. After working with a Covid testing company to define and deliver their HR operational delivery, Sally outsourced the service and operationally managed a significant business restructure before joining 4C in 2022, having worked with them on a consultancy basis during the early part of 2020.

Sally works closely alongside the operational management team to ensure the business has the support it needs to live its values, recruit and retain top talent and to grow in a sustainable way. Her team manages all recruitment, onboarding, employee lifecycle and payroll services and supports the Operations team with day to day facilities and IT support.


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