SUCCESS STORY
£350m+ value
Financial Services:
Transformational Change Programme
Full Central Services transformation delivered procurement value & compliance gains
Outcomes
£350M+ Procurements Delivered
End-to-end value executed from sourcing to contract
Governance Strengthened
Spend on contract increased from 20% to 71%
Compliance Secured
95% PO compliance and 60+ tenders meeting public procurement standards
Award-Winning Transformation
Recognised for digitisation and leadership excellence
BACKGROUND
The UK central bank engaged 4C to transform its central services division—covering functions like procurement, technology, finance, HR, and facilities management—to deliver higher performance, greater strategic value, and stronger compliance under its “One Bank” strategy.
the challenge
The bank needed to define a future operating model, build a compelling business case for change, and strengthen governance and compliance-especially around major spend categories such as IT and facilities management.
SOLUTION
4C applied its transformation expertise to assess, design, and deliver a comprehensive programme spanning operating model change, procurement process overhaul, and spend governance.
- Assessed opportunities and prepared business case for “One Bank” transformation
- Defined and mobilised the operating model with senior leadership and business partnering
- Delivered cost optimisation across IT & FM, supported by dashboards and risk management tools
- Managed complex procurements including for digital currency projects
- Automated spend & supplier management with 4Spend; harmonised processes via Oracle Fusion