SUCCESS STORY
£3.5M+ Cost Savings Delivered
Commercial Advisory for CTO & IT Leadership
- Partnering with BMS' IT leadership to strengthen commercial strategy, cost control, and supplier value across a complex technology landscape
Outcomes
COMMERCIAL MINDSET SHIFT ACROSS ITLEADERSHIP
Enabling the CTO and IT SLT to adopt a more commercially-driven approach to decision-making, driving improved cost control, stronger supplier challenge, and better investment prioritisation.
COST OPTIMISATION DELIVERED
Achieved over £3.5m savings across managed services, telecoms, and software.
£1m+ SAVINGS PIPELINE ESTABLISHED
Identified structured opportunities across technology spend categories.
£600k+ SOFTWARE SAVINGS DELIVERED
Including major vendor renegotiation (Mimecast; Monday.com; Microsoft) and multi-vendor optimisation.
55% MOBILE COST REDUCTION
Delivered through tariff optimisation and contract restructuring.
STRONGER SUPPLIER GOVERNENCE & CONTROL
Improved performance, accountability, and relationship management.
BACKGROUND
BMS Group – global specialist insurance and reinsurance business
As BMS scaled globally, growing reliance on technology exposed gaps in commercial oversight. While significant investment had been made, there was limited visibility, inconsistent supplier management, and no centralised commercial strategy to maximise value.
the challenge
- Limited commercial visibility – Across technology spend, suppliers, and contracts
- Siloed decision-making – Across IT, Procurement, and Finance
- Lack of strategic commercial direction – Not aligned to IT and business priorities
- Reactive supplier management – Limiting value realisation and performance
- Missed savings opportunities – from limited planning visibility and governance maturity
SOLUTION
- Embedded Commercial Advisor – Supporting CTO & IT SLT with strategic and day-to-day decision-making
- Technology cost diagnostic & optimisation – Identifying and delivering savings across key spend areas
- Commercial challenge & coaching – Strengthening commercial decision-making and long-term planning
- Supplier strategy & negotiation support – Across managed services, software, and telecoms
- Supplier Management Framework – Driving performance, reducing risk, and strengthening accountability
